Telecommunications

How we generated 5,000 leads in one day to ensure the success of a special Fibre operation?

Comment nous avons généré 5000 leads en une journée pour assurer le succès d’une opération spéciale Fibre ?
How we generated 5,000 leads in one day to ensure the success of a special Fibre operation?

Les principaux résultats obtenus

Thanks to a tailored strategy and strong synergy between hipto, the client and brokers, this special Fibre operation not only reached but exceeded its initial goals.

X 5

leads delivered in one day

5 863

leads generated and delivered

13,31%

sales conversion

Client challenges

A major telecommunications operator wanted to make a special operation dedicated to Fibre subscription a success. In a highly competitive market, the challenge was to generate a substantial lead volume in a single day and ensure strong conversion, while respecting strict logistical and timing constraints.

Main objective

How did we generate 5,000 leads in one day to ensure the success of a special Fibre operation?

Solutions implemented with hipto

Targeted and diversified media plan

hipto designed a specific media plan for the day, including diversified advertising channels to maximize the reach of the Fibre offer. A/B tests were run ahead of production day to evaluate and select the most effective messages, validating the formats and messages most likely to perform on launch day.

Optimized and transparent delivery strategy

A transparent lead delivery process was established in close coordination with the client. The delivery strategy was reviewed to guarantee real-time lead reception, allowing sales teams to react immediately and maximize conversion opportunities.

Stronger call center / broker / client synergy

To support the exceptional volume of generated leads, hipto reinforced operational teams and created a challenge to motivate agents. Constant communication between call centers, brokers and the client made it possible to coordinate every step of lead management effectively, enabling fast and high-performing processing.

To support the exceptional volume of generated leads, hipto reinforced operational teams and created a challenge to motivate agents. Constant communication between call centers, brokers and the client made it possible to coordinate every step of lead management effectively, enabling fast and high-performing processing.

Observed results

Leads generated x5

Fivefold increase in the usual volume of leads generated in a single day for this client.

5,800+ leads delivered

More than 5,800 qualified leads delivered in real time to phone sales teams.

More than 13% conversion

An average 13.31% conversion rate from leads to sales for the client.

An average 13.31% conversion rate from leads to sales for the client.

Keys to our successful collaboration

This operation was a success for our client thanks to several strategic elements that ensured quality and performance while maximizing volume.

Personalized and optimized media plan

A tailored media strategy, with smart channel diversification and A/B tests to ensure message effectiveness.

Comment nous avons généré 5000 leads en une journée pour assurer le succès d’une opération spéciale Fibre ?

Transparency and responsiveness in lead delivery

A real-time delivery system enabled immediate lead handling, which was critical to optimize conversions.

Team synergy and increased motivation

Reinforcing teams and keeping motivation high through a dedicated challenge contributed greatly to the success of the day.

hipto

Reach your volume and quality goals

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