Dive into the future of Customer Relationship: a look back at our participation at the All4Customer show

From 26 to 28 March, we had the opportunity to participate in the All4Customer show in Paris Porte de Versailles, where we proudly represented hipto at booth D44. This event was the perfect opportunity to exchange with you, meet our customers and partners, and above all, to immerse us in the latest trends in the customer relationship industry.

We took this opportunity to conduct a series of video interviews with major players in the sector, in order to share their knowledge and expertise with our audience. Among the companies we had the pleasure of interviewing, are Manifone, Plezi, Intelcia, Nice, and VIPP. Each of these companies brings its own unique perspective on the future of the customer relationship, and we are delighted to be able to share with you their various advice and feedback.

Manifone: pioneer in customer relationship telephony

Manifone is a telecom operator specializing in customer relations. Their expertise in the field of telephony allows them to offer innovative solutions to improve customer experience. In our interview with Manifone, we discussed the latest technological advances in the field of customer communication and their impact on companies.

Plezi: revolutionizing Marketing Automation for the B2B

Plezi is a marketing automation software specially designed for B2B companies. During our interview with Plezi, we explored new trends in B2B marketing and best practices to maximize the effectiveness of marketing campaigns.

Intelcia: tailored support in outsourcing operations

For 20 years, Intelcia has been supporting companies in outsourcing their operations by combining talent, technology and processes to deliver a tailor-made service. In our discussion with Intelcia, we have addressed the growing importance of outsourcing in the current context, as well as the best strategies to ensure the quality and efficiency of outsourced services.

Nice: leader in AI and Customer Experience

Nice is a leading platform in the field of AI and customer experience. Their innovative solutions help companies to offer exceptional customer experiences to each interaction. In our interview with Nice, we explored the latest advances in AI and their impact on customer experience, as well as best practices to take advantage of these emerging technologies.

Vipp: African leader in the OPO and customer relationship

Vipp is the African leader in BPO (Business Process Outsourcing) and customer relationship. He is a long-standing partner with whom we have had the privilege of working closely. Their expertise in outsourcing and customer relationship makes him a strategic partner for our company.

During our exchange with Vipp, we had the opportunity to discuss our collaboration and gather their impressions on our services.

We are proud to count Vipp among our partners, and we are committed to continuing to provide high-quality services that meet their expectations and those of our other clients.

Conclusion

We would like to thank all the companies who agreed to share their expertise with us at the All4Customer show.